Principal Technical Consultant

About Us

At ServiceNow, we're transforming the way work gets done. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. The Customer Excellence Group

The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. The Role

We're seeking a Principal Technical Consultant, Integrations Specialist to join our team. As a functional and technical expert, you'll consult with customers and configure ServiceNow Integrations based on configuration best practices.

• Leverage AI to drive business outcomes and improve decision-making
• Develop integration development plans and strategies
• Implement AI-powered solutions for various customers
• Coordinate activities with other developers to ensure seamless integrations
• Ensure best practices in integration processes are followed

To succeed in this role, you'll need:

• At least 8 years of experience in complex integration technologies
• Demonstrated ability to influence and consult with customers
• Maintain ServiceNow certifications
• Experience with architecting systems integrations and creating high-level architecture diagrams

We approach work with flexibility and trust. Our distributed world of work is categorized into flexible, remote, or required in-office work personas. Learn more about our Work Personas here.