ServiceNow Solutions Architect

ServiceNow Implementation Specialist ">

This role involves delivering exceptional solutions using the ServiceNow platform, focusing on ITOM, ITSM, APM, and CMDB implementations. The ideal candidate will work closely with cross-functional teams to design, configure, and deploy ServiceNow modules, ensuring seamless integration and maximum value. ">

• Implement and configure ServiceNow modules, including ITOM, ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain CMDB, ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members.
• Develop documentation, including technical specs, workflows, and test cases.
• Stay current on ServiceNow updates, features, and certifications. ">Required Qualifications">
• A minimum of 25 years of hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Strong knowledge and experience with various modules, including:
• ITOM (Discovery, Event Management, Cloud Management)
• ITSM
• CMDB
• APM (Application Portfolio Management)
• HAM (Hardware Asset Management)
• Experience integrating ServiceNow with third-party systems and tools.
• Excellent problem-solving skills and a detail-oriented mindset.
• Effective communication and stakeholder engagement skills. ">Benefits">

This is an excellent opportunity to join our team and contribute your expertise to deliver impactful solutions using the ServiceNow platform. ">Preferred Qualifications">

• Additional ServiceNow certifications, such as SAM, APM, HAM, ITOM, CMDB.
• Experience working with Agile/Scrum methodologies.
• Familiarity with scripting in ServiceNow (JavaScript, Flow Designer).