Portal & UI Builder Workspace Expert - Servicenow

Upwork

Upwork

Anywhere

Posted 5 days ago


We are seeking a highly skilled Senior ServiceNow Developer with proven experience in Service Portal development and UI Builder (Now Experience Framework) to help design and enhance custom ServiceNow user experience. This project involves both building new features from scratch and improving existing ones to deliver a modern, responsive, and user-friendly interface.

Key Responsibilities:

  • Design and develop custom ServiceNow Portals, including pages, widgets, themes, and branding.

  • Enhance existing Service Portal functionality and fix UI/UX issues as needed.

  • Build custom Workspaces using UI Builder and Data Broker concepts.

  • Integrate external data and develop robust solutions using Glide APIs, JavaScript, and ServiceNow Scripting.

  • Collaborate on UX improvements and ensure responsive, accessible design.

  • Follow best practices in modular development and performance optimization.

Ideal Candidate:

  • 3+ years of experience in ServiceNow development with a strong focus on Portal and UI Builder.

  • Deep understanding of Service Portal architecture, including widgets, AngularJS controllers, and server/client scripting.

  • Expertise in UI Builder, Now Experience Components, and building custom Workspaces.

  • Strong front-end development skills: HTML, CSS, Bootstrap, AngularJS, and modern UI patterns.

  • Solid experience with ServiceNow scripting (Client/Server), Glide API, and REST integration.

  • Ability to clearly communicate technical ideas and collaborate with cross-functional teams.

  • Bonus: Experience working with CSM or custom applications in ServiceNow.

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