Developer - ServiceNow Developer

About the Job

Vaco is seeking a skilled ServiceNow CMDB Developer to join our IT Service Management team. As a key member of our team, you will help design, implement, and maintain the ServiceNow CMDB to support IT and business goals.

• Work closely with teams across IT, including Application, Network, Server, and Architecture groups, to ensure configuration items (CIs) and services are accurately captured, maintained, and used effectively.
• Serve as a subject matter expert for CMDB governance, configuration items, and ServiceNow discovery.
• Partner with ITSM, ITAM, and platform teams to align with broader ServiceNow strategy.
• Monitor and maintain CMDB data integrity through audits, certifications, and policy enforcement.
• Support projects, manage configurations, and provide stakeholder training.
• Continuously improve auto-discovery processes and ensure alignment with ITIL best practices.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• Strong experience with ServiceNow ITSM and CMDB processes.
• Familiarity with Agile/Scrum and the software development life cycle (SDLC).
• Experience with ServiceNow configuration and discovery tools (e.g., SCCM, BigFix, ServiceNow Discovery).
• Solid understanding of the Common Service Data Model (CSDM).

Preferred Qualifications

• ServiceNow System Administrator certification.
• ServiceNow Micro Certifications (CMDB Health, Configure CMDB).

About Vaco

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics.