Sr Software Engineer

The Senior Software Engineer will have expertise in ServiceNow development and a strong understanding of modern engineering practices.

Key Responsibilities:

• Design and develop scalable, maintainable solutions across multiple ServiceNow products and modules.
• Build and manage custom applications, scripted REST APIs within ServiceNow.
• Collaborate with Product Management and stakeholders to understand business challenges and deliver effective, user-centric solutions.
• Integrate ServiceNow with other enterprise systems and tools, ensuring seamless interoperability.
• Contribute to Agile ceremonies including grooming, refinement, and retrospectives.
• Provide technical leadership and mentorship to junior developers and peers.
• Monitor and support deployed solutions, ensuring performance, reliability, and maintainability.
• Stay current with platform capabilities, industry trends, and best practices, and share insights with the broader engineering community.

Required Skills & Qualifications:

• Proven experience as a Senior ServiceNow Developer with broad platform knowledge.
• Strong proficiency in custom application development, scripted REST APIs, Business Rules, UI Policies, Flow Designer, and IntegrationHub.
• Familiarity with ServiceNow's Common Service Data Model (CSDM) and ITSM best practices.
• Experience managing code releases and deployments using scoped applications and automated pipelines.
• Solid understanding of Agile development methodologies and DevOps principles.
• Awareness of AWS engineering practices and ability to collaborate with cloud-native teams.
• Proficiency in Python for scripting, automation, or integration tasks is a strong plus.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and collaboration abilities.
• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.

This role is ideal for someone who has a strong understanding of modern engineering practices and is proficient across the ServiceNow platform. This includes custom application development, scripting, and integration, as well as awareness of engineering tools and practices that support broader automation and integration efforts in an AWS first ecosystem.