Leading ServiceNow Tech Delivery

ServiceNow Technical Lead - SPM

This role is part of a core ServiceNow team focused on designing and implementing Order Management (OM) and Strategic Portfolio Management (SPM) solutions.

We are seeking a skilled technical lead to join our digital transformation initiative. This individual will be responsible for leading the technical delivery of our ServiceNow OM and SPM modules, ensuring adherence to best practices and translating user stories into ServiceNow features with minimal customization.

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 8+ years of hands-on experience with ServiceNow, including 3+ years in SPM.
• Strong knowledge of:
• CSDM
• Workspaces, UI Builder, Flow Designer
• Service Catalog, PPM, Project Management, Demand Management, OKR
• Integration Hub and scripted APIs
• Portal management and customization

The ideal candidate will have excellent communication skills, including the ability to explain complex topics to non-technical stakeholders. They will also possess a proactive, collaborative, and solution-oriented mindset. Requirements

To be successful in this role, you will need:

• Experience with Sales and Ordering processes.
• Familiarity with EAP and CSM modules.

A technical assessment will be part of the selection process. Team & Environment

You will be part of a dynamic digital transformation team focused on delivering strategic priorities and enhancing enterprise digital capabilities.