IT Professional with Expertise in ServiceNow Configuration

Senior Technical Consultant/Manager

Are you a skilled technical professional with experience in ServiceNow custom development and configuration? Do you have a passion for delivering medium to large-scale implementations and working with diverse teams in an inclusive culture? ">">

• Develop, set up, and tailor ServiceNow applications for both new and existing deployments.
• Engage with various applications in ServiceNow, including ITSM, HRSD, ITOM, and CSM.
• Establish and configure functional data, including Notifications and Service Level Agreements.
• Create and set up script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs, as well as create or modify tables and their relationships.
• Establish interfaces between ServiceNow and other platforms based on integration opportunities identified by Solution Architects.
• Conduct design, development, unit testing, and troubleshoot system and integration testing.
• Document the design, development processes, unit test cases, and implementation plans.
• Advise on Administration settings and best practices. ">">Requirements:
• At least 4-6 years of experience with ServiceNow, including custom development and configuration.
• Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
• Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of ServiceNow.
• Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
• Knowledgeable in integrations and migrations.
• Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
• Proven ability to troubleshoot technical issues effectively.
• Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure. ">