Advisory Solution Consultant

ServiceNow is changing the way government works, with a service-orientation toward activities, tasks, and processes that make up day-to-day work life. Our Mission

We help modern government agencies operate faster and be more scalable than ever before. We're the fastest growing enterprise cloud software platform company in the world above $1 billion, and we believe it's great people who will keep us there. About the Role

The Advisory Solution Consultant – Creator Workflows will deliver strategic visions to executive personas at clients on the value of ServiceNow solutions. This role requires driving innovative mission solutions with customers by applying technical and business skills.

This Pre-Sales/Sales Engineering/Solution Consulting role must be well-versed in architecting solutions to address mission problems on the Now Platform (or similar platforms). The candidate must demonstrate and prototype platform capabilities, identify specific requirements, and present innovative pre-sales solution prototypes to customers.

You will partner with sales, solution consulting, and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The Advisory Solution Consultant – Creator Workflows will also provide solutions and enablement to the technical sales force and provide prospective customers with product and solution advice during pre-sales discussions. Key Responsibilities

• Drive innovative mission solutions and digital transformation with our customers.
• Consult with customers and prospects to understand their mission needs and pain points, and evangelize the mission value of solution development on the Now Platform.
• Partner with Sales to qualify customer needs and identify opportunities to deliver high-value mission outcomes for clients.
• Architect and develop innovative solutions in collaboration with a cross-functional digital consulting team in a pre-sales environment.
• Develop and enhance application prototypes & Proof of Concepts on the ServiceNow platform both independently and as the lead architect on a team with expert UI designers and developers.
• Demonstrate to customers and prospects the experience of developing and extending applications on the ServiceNow platform.
• Conduct architectural and/or technical workshops that may include enablement sessions.
• Contribute to and help maintain an asset library of applications developed on the platform.
• Answer questions and provide guidance to Solution Consultants in the field regarding application customization and development.
• Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform.
• Be the platform subject matter expert at executive briefings, workshops, and marketing events.
• Document and present technical solutions aligned with our client's business problems.
• Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development, and validation of solutions on the Now Platform.
• Provide mentoring to solution consulting peers and other colleagues in the organization.
• Contribute to and help maintain internal forums and asset libraries to enable innovation at scale. Qualifications
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Experience working with US Public Sector customers.
• US Citizenship is required.
• TS/SCI clearance is a plus for some roles.
• 5+ years of experience as a solution consultant/architect.
• 3+ years of experience architecting and delivering complex solutions on the Now Platform (or similar platform).
• Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle.
• Ability to work within, and lead, a multi-discipline team focused on delivering high-quality output in short timeframes.
• Functional comprehension of SQL and database concepts.
• Functional comprehension of JavaScript, HTML, and libraries/frameworks such AngularJS and Bootstrap.
• Ability to quickly understand new technology through instruction and self-training.
• Strong people development skills, including coaching and mentoring for technical roles.
• Executive level presence and experience presenting to executive-level audiences.
• Strong written and verbal communication skills.
• Experience with Big Data, IoT, and other emerging technologies a plus.

Expected Travel: 25-30%.