ServiceNow Developer/Administrator - Contractor

We are currently seeking a ServiceNow Developer/Administrator - Contractor

• Configure, manage, and optimize ServiceNow instances while administering user roles, permissions, and security settings in line with company policies, ensuring minimal downtime and maximum performance through routine maintenance and troubleshooting
• Develop and manage ServiceNow workflows, notifications, and business rules to enhance IT and business processes, while designing and customizing applications and modules (ITSM, ITOM, SPM) based on specific business requirements
• Create and manage custom scripts using ServiceNow scripting languages (JavaScript, Glide, AngularJS) and build custom forms, reports, and dashboards to meet the needs of business users
• Implement and manage integrations between ServiceNow and third-party systems (REST/SOAP)
• Provide Tier 2/3 support for complex incidents, documenting solutions in a knowledge base for future reference

Skills

servicenow

Qualifications

• Bachelor's degree in computer science or related fields, with proficiency in ServiceNow development, workflow tools, and reporting, alongside excellent analytical skills and the ability to work effectively in a diverse team environment, any related certifications are a plus
• At least 4 years of experience in ServiceNow development, including scripting business rules, workflows, and UI Policies, alongside experience with ServiceNow integrations (REST, SOAP, Import Sets) and familiarity with development tools like ServiceNow Studio and Service Portal
• Possess knowledge of ServiceNow reporting, dashboards, and performance analytics, with experience in workflow tools and a strong understanding of US Government IT control environment expectations
• Good project management skills, with the ability to plan, execute, and deliver projects on time while multi-tasking across various initiatives, maintaining attention to detail, and demonstrating excellent analytical and critical thinking abilities
• Active Secret Clearance or willing to obtain one

The expected pay rate range for this contract assignment is $85.00 to $100.00 per hour. Exact pay rate will vary based on skills, experience, and location.

Equal opportunity information

EY provides equal opportunities to applicants, employees, contractors, vendors, and stakeholders without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. If you are an individual with a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please email gignow.recruiting@ey.com.

For those living in California, please click here for additional information.