ServiceNow Solutions Architect/Technical Lead

Join IBM Consulting, where collaboration and long-term relationships with clients worldwide are at the forefront of our mission. As a part of our team, you'll work alongside visionaries from diverse industries, enhancing their hybrid cloud and AI journeys.

We are looking for a ServiceNow expert to lead and guide our clients through complex ServiceNow implementations while providing insights on best practices. In this role, your ambition, independence, and mentorship abilities will play a vital role in developing our team of developers and business process consultants.

Key responsibilities include:

• Understanding customer-critical business issues, requirements, and outcomes.
• Drafting comprehensive solutions (Design/Build/Manage) while defining project scope, timelines, assumptions, and dependencies.
• Incorporating IBM best practices and accelerators to optimize ServiceNow modules and capabilities.

We value candidates who can effectively manage change and demonstrate excellent time management skills. Proven interpersonal skills are essential to contribute to team success and achieve related results.

This is a hybrid role with a requirement to work in the office from Monday through Thursday. Candidates are strongly preferred to be in the DMV/Washington, DC Metro area. Apply now and help us make a meaningful impact together!