ServiceNow Technical Architect/Integration Specialist

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

· Job Title:ServiceNow Technical Architect/Integration Specialist

· Location: Bangalore

· Experience: 8+ yrs

· Job Type : Contract to hire.

· Notice Period:- Immediate joiners.

Mandatory Skills:

• • Proven experience in a delivery architect role, ideally within a consulting environment
• • ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow
• • Scripting experience - JavaScript, HTML

POSITION OVERVIEW : ServiceNow Technical Architect/Integration Specialist

We are seeking a highly skilled ServiceNow Architect to join our team and help drive our ServiceNow our Technology Architecture organization forward. As a ServiceNow Architect, you will be responsible for collaborating with stakeholders

to define requirements, architect solutions, and deliver ServiceNow capabilities tailored to client needs. The role will also encompass platform design, implementation and ensuring the integrity of the ServiceNow application for aclient organization.

Key Responsibilities:

• Engage with customer executives to identify pain points, understand key requirements and opportunities to deliver value.

• Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, and security.- Translate business needs into compelling ServiceNow solutions.

• Assures technical integrity of proposed solutions by ensuring that coordination, Organization’s governance and change control are applied to technical specifications and to the technical infrastructure. Advises on the impact of design options to related programs and on the process for assessing such impact.

• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.

• Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects

• Collaborate with cross-functional teams to ensure alignment and support for ServiceNow strategies.

• Stay updated with the latest ServiceNow developments and industry practices.

• Should be able to demonstrate hands on experience on the Service Now platform including the workflows(flows), IntegrationHub, Workspaces, UI/UX Build, NowAssist, Performance Analytics, and core objects such scripting, business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc.

Qualifications:

• Proven experience in a delivery architect role, ideally within a consulting environment).

• At least 8 years of hands-on experience with ServiceNow technology- Background in ITIL, Enterprise Service Management, Asset Management, Security Operations, AI and Low-Code/No-Code platform

• Scripting experience - JavaScript, HTML

• ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages.

• Excellent communication skills to articulate complex technical concepts to diverse audiences

• Collaborative approach to working with cross-functional teams