ServiceNow Developer-ITOM

At Kyndryl, we're always moving forward, pushing ourselves to build a more equitable, inclusive world. As a ServiceNow Developer, you'll design, develop, and implement cutting-edge software solutions that deliver value to our customers faster than ever before.

The role requires solving complex problems in a fast-paced environment. You'll be responsible for implementing identified components, ensuring they're documented, unit-tested, and ready for integration into the final product. You'll architect the solution, test the code, and deploy it using CI/CD pipelines.

You'll provide work estimates for assigned development work and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you'll be part of a team passionate about innovation, creativity, and excellence.

With dedication and hard work, you can climb the career path ahead, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles offer the chance to inspire and innovate, bringing pride and accomplishment for having reached the pinnacle of your career.

Required Technical and Professional Experience:

• Design and implement ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management.
• Evaluate and implement AI-powered ITOM tools and functionalities to automate IT operations and optimize resource utilization.
• Possess in-depth knowledge of ServiceNow ITOM modules, scripting languages (JavaScript, Jelly), and integration capabilities.
• Collaborate effectively with IT operations, network, and application teams to understand requirements and design optimal ITOM solutions.

Qualifications:

• Minimum 3-5 years of experience as a ServiceNow Developer, preferably with focus on ITOM implementations.
• Certified ServiceNow Administrator (CSA) or equivalent certification.
• Understanding of network protocols, device management, and IT infrastructure concepts.
• Experience with scripting languages and familiarity with API integrations.