Expert ServiceNow System Engineer

Senior ServiceNow Software Developer

This is a key role for leading and supporting ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. Key Responsibilities:

• Design, develop, and implement solutions within the ServiceNow platform.
• Maintain and perform continual service improvements on implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM.
• Lead development review process and provide technical guidance and support to junior and mid-level staff.
• Gather and document business and system requirements.
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment. Requirements:
• Bachelor's degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform's architecture and capabilities.
• At least 6 years of experience with design, development and support.
• At least 4 years of experience in leading software development projects.
• Hands-on experience with ServiceNow development across multiple modules, including Hardware Asset Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM) and HR Service Delivery (HRSD).
• Familiarity with ITSM, ITOM, and ITAM. Preferred Qualifications:
• Experience integrating ServiceNow with external systems.
• Familiarity with organizational change management.
• Ability to support multiple projects simultaneously.
• Experience with Okta and SSO technologies.

This position is remote. Candidates must be willing to work east coast core work hours and be local to Washington, DC area.

About the Role:

We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally. For us, helping you grow your career is good business. Come build smart solutions.