Risk Management Solution Developer

Job Overview

We are seeking a skilled Senior ServiceNow Developer to lead the implementation of our new Third-Party Risk Management (TPRM) solution.

This is a net-new implementation, migrating from an existing solution, and is central to optimizing our overall Third-Party Risk Management and streamlining the onboarding and procurement lifecycle. Responsibilities:

• Deep Expertise in ServiceNow GRC/TPRM: Proven experience implementing and customizing ServiceNow's Third-Party Risk Management (TPRM) solution, specifically within the Governance, Risk, and Compliance (GRC) suite.
• Core TPRM Configuration: Strong ability to implement and configure core TPRM functionalities, including: Inherent Risk Questionnaires (IRQ), Due Diligence Questionnaires (DDQ), Risk Assessment methodologies, and Risk Score Calculations.
• Advanced Workflow & Automation: Demonstrated experience developing complex business rules, client scripts, and workflow logic to drive risk management processes, including the assignment of due diligence questionnaires and approvals.
• Integration Savvy: Practical experience using and developing with ServiceNow's Integration Hub and Spokes, and Flow Designer for orchestrating events and data exchange.
• Reporting & Portal Acumen: Proficiency in developing Platform Analytics (Reporting) for GRC/TPRM, translating business needs into actionable dashboards and metrics. Experience with Employee Center Portal configuration and Widget Development to enhance the user experience for TPRM processes.
• Service Level (SLA) Configuration: Ability to configure and manage Service Level Agreements (SLAs) relevant to TPRM processes.