ServiceNow System Administrator

Job Title: ServiceNow System Administrator

Are you passionate about streamlining business processes and delivering exceptional results?

We are seeking a highly skilled ServiceNow System Administrator to join our team. As a key member of our advisory practice, you will be responsible for implementing and maintaining the ServiceNow platform to drive business value and improve operational efficiency.

Key Responsibilities:

• Design and implement customized workflows, business rules, and UI scripts using JavaScript to create tailored applications and configurations on the ServiceNow platform.
• Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution.
• Evaluate ServiceNow platform performance, isolate and debug software problems, and make recommendations for problem resolution.
• Develop and maintain documentation for workflows and services implemented within ServiceNow.

Requirements:

• Minimum three years of recent experience managing and maintaining large enterprise systems in complex matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus on ITSM, ITOM, and IRM.
• Bachelor's degree from an accredited college/university or a minimum eight years equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification is preferred.
• Experience leading various size teams in the delivery of agile-based projects or portions of projects to meet defined requirements.
• Ability to customize workflows, business rules, and UI scripts using JavaScript to create custom applications and configurations on the ServiceNow platform.

Benefits:

KPMG offers a comprehensive compensation and benefits package. Our Total Rewards program includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.

Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off.

Additional Information:

KPMG is an affirmative action-equal opportunity employer. We comply with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.