ServiceNow Administrator/Developer

Job Description

We are seeking a skilled ServiceNow Administrator/Developer to join our elite team in reimagining how ServiceNow works in a dynamic cruise environment. This role offers the opportunity to grow your career, learn fast, and contribute to a high-impact project from day one. Key Responsibilities

• Administer and support 60+ self-hosted ServiceNow Health & Safety instances running in a Linux environment.
• Configure, customize, and optimize ServiceNow modules including ITSM and Health/Safety.
• Build and support low-code/no-code RESTful APIs for custom ServiceNow development.
• Troubleshoot platform and Linux-related issues.
• Collaborate across IT and business teams to deliver clean, documented workflows.
• Support governance, license compliance, upgrades, patches, and performance tuning. Requirements
• 3+ years of ServiceNow administration experience (Incident, Change, Asset, etc.).
• Working knowledge of Linux.
• Basic development understanding and API familiarity.
• Strong analytical skills, communication chops, and a passion for learning.
• ServiceNow Certified System Administrator (CSA) certification or completion of the ServiceNow Fundamentals course.