ServiceNow Leader

We are seeking a highly skilled leader to build and scale our Center of Excellence for ServiceNow. Job Description

• This role will play a critical part in executing our technology vision through leadership of the following functions: Key Responsibilities:
• Establish a best-in-class Center of Excellence for ServiceNow by defining standards, operating models, talent engines, and financial governance.
• Hire business-aligned, customer-obsessed, and tech-savvy top talent to drive CoE success.
• Lead end-to-end delivery for platform scope, including design, development, and testing.
• Manage a team of developers building in no-, low-, and medium-code capacities.
• Coordinate with technical leaders on solution architecture, design, and system integrations.
• Proactively promote new and unused platform features to business teams.
• Partner with platform product leadership to understand and influence their roadmaps.
• Continuously measure and optimize output quality and efficiency. Requirements and Qualifications:
• Deep experience in architecture, development, product management, and/or delivery specific to ServiceNow.
• Possession of excellent written and verbal communication skills, with a meticulous attention to detail and ability to drive consensus on proposed solutions.
• Analytical mindset with strong problem-solving skills, able to identify areas for improvement and work with large datasets.
• Able to effectively collaborate with colleagues, senior leadership, and cross-functional teams.
• Adaptability and ability to present recommendations for next steps.
• Highly organized, adept at prioritizing tasks, managing multiple projects, and meeting deadlines with accuracy. Skills We Are Looking For:
• ServiceNow Architecture and Development Expertise.
• Customer Focus and Problem-Solving Abilities.
• Strong Communication and Analytical Skills.
• Teamwork and Adaptability.
• Organization and Time Management.