ServiceNow Implementation Specialist

ServiceNow Implementation Specialist

Overview: This role is ideal for a seasoned ServiceNow expert who can assist clients in implementing and customizing the platform to meet their specific business needs.

We're seeking an experienced professional with a strong background in ServiceNow implementation, configuration, and customization. The successful candidate will have a deep understanding of the platform's capabilities and be able to effectively communicate technical information to non-technical stakeholders. Key Responsibilities:

• Develop, implement, and customize ServiceNow applications to meet client requirements.
• Configure and set up functional data, including notifications and service level agreements.
• Create and implement script objects such as business rules, script includes, UI policies, and actions.
• Evaluate and recommend integration opportunities between ServiceNow and other platforms.
• Conduct design, development, unit testing, and troubleshooting system and integration testing.
• Document design, development processes, unit test cases, and implementation plans.
• Advise on administration settings and best practices. What You Bring to the Role:
• At least 3-5 years of experience with ServiceNow, including development and configuration.
• ServiceNow certifications: CIS-ITOM or CIS-ITAM.
• Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
• Understanding and experience with business rules, script includes, UI actions, and all scripted components of ServiceNow.
• Able to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
• Knowledgeable in integrations and migrations.
• Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform.
• Proven ability to troubleshoot technical issues effectively.
• Comfortable working in an agile environment that emphasizes continuous feedback and team interaction.
• Bachelor's degree in computer science, computer engineering, or a related technical field from an accredited college/university, or equivalent work experience.
• Strong oral and written communication skills, including presentation skills. Our Commitment to Diversity and Inclusion:

We're committed to creating a respectful, inclusive, and barrier-free workplace that allows all employees to reach their full potential. A diverse workforce is key to our success, and we believe in bringing your whole self to work.

We welcome all qualified candidates to apply and hope you'll choose us as your employer of choice.

Adjustments and accommodations are available throughout the recruitment process to ensure a positive experience for all candidates.