Principal Service Management Consultant

Job Description

A Governance, Risk and Compliance (GRC) expert is required to design, develop and implement a GRC Integrated Risk Management (IRM) solution using ServiceNow functionality. The ideal candidate will have expertise in the domain, technical aspects and processes required to manage and implement a GRC IRM solution. Key Responsibilities:

• Interact with Engagement Teams to collect and translate technical development requirements
• Participate in the definition, design, build and implementation of ServiceNow GRC IRM framework and solutions to meet client needs
• Provide guidance and insight regarding industry best practices and recommendations
• Define process and technical requirements to support design
• Ensure that system improvements are successfully implemented

Qualifications:

• ServiceNow Certified Systems Administration (CSA) certification
• ServiceNow GRC IRM Certification
• 1+ years' experience working with GRC IRM solutions on the ServiceNow platform
• ITIL V4 Foundation or above (or willingness to obtain it)
• Experience utilizing the Agile/Scrum methodology to define and deliver development work
• Experience integrating to multiple data sources used to populate ServiceNow modules
• Good understanding of ITSM Tooling / ServiceNow / GRC IRM
• Strong understanding of solution components and their capabilities
• Excellent communication skills (verbal and written)
• Able to work independently and demonstrate initiative through pro-active behavior