Senior Cloud-Based Software Engineer

ServiceNow Developer Job Description

Enhance your skills and build your career in a rapidly evolving business environment by joining a dynamic team as a ServiceNow Developer. Our team of professionals supports large-scale operations by leveraging cutting-edge technology.

• Develop and customize ServiceNow applications, workflows, and catalog items using JavaScript, Glide API, and Flow Designer.
• Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs.
• Support and enhance existing ServiceNow applications (e.g., ITSM, CMDB, Change Management, Incident/Problem/Request).
• Collaborate with project leaders, business analysts, and stakeholders to gather requirements and propose technical solutions.
• Troubleshoot technical issues and provide timely resolutions.
• Implement ServiceNow platform upgrades and patches in compliance with change management policies.
• Maintain documentation related to design, configuration, development, and testing activities.
• Ensure solutions meet performance, scalability, and security standards within a secure environment.
• Participate in Agile sprint planning, reviews, and retrospectives. Required Skills and Qualifications
• Bachelor's degree in computer science, Information Systems, or related field OR High school diploma or GED equivalent with 7+ years of relevant experience.
• 3+ years of experience with ServiceNow development and administration.
• Required - ServiceNow Certified System Administrator (CSA) or higher (e.g., Application Developer, Implementation Specialist).
• Proficient in JavaScript, HTML, CSS, and working with ServiceNow's Glide API.
• Experience with ServiceNow modules such as ITSM, CMDB, and custom application development.
• ServiceNow platform best practices and system performance tuning.
• Strong understanding of SDLC, Agile methodologies, and DevSecOps pipelines.
• Active TS/SCI clearance (required upon start). Benefits

We value our team members and offer them a broad range of benefits.