Software Developer Sr.

Job Title: ServiceNow Developer Sr

ClearanceJobs IT Software Position Overview

The most security-conscious organizations trust us to protect their vital IT assets. Our reputation rests on the quality of our solutions and the integrity of our people. Key Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MySQL, XML, HTML and CSS
• Configuration Management (CMDB)
• Analyses system performance issues and determines performance enhancements
• Administers a Knowledge Base and Service Catalog
• Configures out-of-the-box workflows and creates/maintains custom workflows
• Configures application-related fields, forms, views, email notifications, acceptance roles, and access controls
• Integrates ServiceNow applications with third-party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Troubleshoots bugs, fixes defects, and supports users of applications developed by the enterprise application development team
• Performs code reviews to ensure that the quality bar is being met with regard to coding standards, integration, and security
• Assists in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software
• Develops enhancements for applications developed by the enterprise application development team
• May assist and train less experienced personnel Qualifications and Skills:
• A college degree plus 5 years of experience or equivalent
• Ability to obtain the required security clearance for this position
• Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)
• Expert knowledge on building out ServiceNow CMS
• Proficient in development of workflows, custom web services, custom notifications, assessments, and custom apps
• Experience developing on the ServiceNow platform including the creation and/or customization of core applications such as Incident, Problem, Change, Service Request, Service Catalog
• Strong knowledge of the ServiceNow data model and relationships
• Experience administering a ServiceNow instance including delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items, and updates of all other existing solutions requiring revisions
• Strong analytical skills
• Ability to handle multiple tasks and prioritize effectively
• A professional attitude regarding attention to detail and customer service with excellent organizational skills
• Effective communication skills and ability to interact professionally with a diverse group of clients and staff
• The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship

Bonus Points: Experience with agile methodologies, DevOps, and security protocols will be highly valued by our organization.

Benefits: We offer a dynamic work environment with opportunities for growth and development, competitive salary and benefits package, and professional training and certification programs.