Advanced ServiceNow Development Specialist

ServiceNow Developer Position

We are seeking a talented ServiceNow developer to join our team.

This role requires expertise in ServiceNow platform development, coupled with hands-on experience in infrastructure automation, CI/CD pipelines, and cloud management.

• Create customized ServiceNow applications, including ITSM, ITOM, FSM, CSM, and custom workflows.
• Develop and maintain Business Rules, Client Scripts, UI Policies, Script Includes, and other platform components to automate processes.
• Configure Service Catalog, Service Portals, and workflow automation for streamlined service delivery.
• Integrate ServiceNow with third-party systems via REST/SOAP APIs and manage data imports using Import Sets and Transform Maps.
• Manage the CMDB (Configuration Management Database) to track assets, CIs, and their relationships.
• Build and enhance Performance Analytics dashboards for real-time reporting and metrics.
• Migrate changes between instances and environments using update sets, ensuring smooth platform upgrades and deployments. DevOps Engineering Responsibilities:
• Implement and manage CI/CD pipelines for automating application deployments and infrastructure changes.
• Automate infrastructure provisioning and configuration using tools like Ansible, Terraform, or CloudFormation.
• Develop and deploy scripts for network and infrastructure automation, monitoring, and optimization in both on-premise and cloud environments (AWS, Azure, GCP).
• Set up and maintain containerization and orchestration platforms such as Docker and Kubernetes.
• Integrate monitoring tools with DevOps pipelines to proactively manage infrastructure and application health, using platforms like Nagios, Prometheus, or Grafana.

Key Requirements:

• 4+ years of hands-on experience in ServiceNow development.
• 3+ years of experience in DevOps engineering, including experience with cloud platforms (AWS, Azure, or GCP). Education & Certifications:
• ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Application Developer (CAD) required.
• DevOps certifications such as AWS Certified DevOps Engineer, Microsoft Certified: DevOps Engineer Expert, or equivalent are a plus.

We offer a dynamic work environment that encourages collaboration and innovation. Join us in shaping the future of technology and education.