Enterprise Software Solutions Developer

ServiceNow Application Developer Position

This role is available for an experienced ServiceNow Developer who can create and enhance enterprise applications using the ServiceNow platform. This position will involve designing, developing, customizing, and supporting solutions on the ServiceNow platform.

The ideal candidate should have hands-on experience with various ServiceNow modules, scripting, integrations, and workflows in a secure federal environment. They should also be proficient in JavaScript, HTML, CSS, and working with the ServiceNow Glide API. Responsibilities:

• Develop and customize ServiceNow applications, workflows, and catalog items.
• Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs.
• Support and enhance existing ServiceNow applications ITSM, CMDB, Change Management, Incident/Problem/Request).
• Collaborate with project leaders, business analysts, and stakeholders to gather requirements and propose technical solutions.
• Troubleshoot technical issues and provide timely resolutions.
• Implement ServiceNow platform upgrades and patches in compliance with change management policies.
• Maintain documentation related to design, configuration, development, and testing activities.
• Ensure solutions meet performance, scalability, and security standards within a DoD/IC environment.
• Participate in Agile sprint planning, reviews, and retrospectives. Qualifications:
• Bachelor's degree in computer science or information systems OR high school diploma or GED equivalent with 7+ years of relevant experience.
• 3+ years of experience in ServiceNow development and administration.
• Required - ServiceNow Certified System Administrator (CSA) or higher Application Developer, Implementation Specialist).Proficient in JavaScript, HTML, CSS, and working with ServiceNow's Glide API.
• Experience with ServiceNow modules such as ITSM, CMDB, and custom application development.ServiceNow platform best practices and system performance tuning.Strong understanding of SDLC, Agile methodologies, and DevSecOps pipelines.
• Active TS/SCI clearance required upon start. Requirements:
• Excellent problem-solving and communication skills.
• Preferred – Implementation Specialist, Certified Application Developer.
• Experience with platform security configurations ACLs, roles, encryption).
• Preferred - Experience working on DoD or IC programs.
• Familiarity with platform security configurations ACLs, roles, encryption).
• Experience with automated testing frameworks and CI/CD tools integrated with ServiceNow.
• Ability to work independently and yet be effective within a team setting.
• Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment.
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications.
• Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
• Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it. Growth Opportunities:

At our organization, we believe in providing opportunities for growth and development. We offer training programs and workshops to help you improve your skills and advance your career. Our goal is to create a work environment that supports your success and helps you achieve your goals.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional growth.
• A supportive and collaborative work environment.
• Professional development opportunities, including training and education programs.