ServiceNow Solutions Architect

Responsibilities:

Solution Architects are the first individuals who meet potential new clients and are responsible for quickly establishing credibility.

• Solution Architects are responsible for understanding the requirements of each client and collaboratively working with sales and delivery to architect the best solutions to meet our client needs.
• Design, Price and Scope the ServiceNow solutions for potential new clients
• Must be experienced with implementing 3rd party integrations, and understand the unique challenges customer will face
• Collaborate with cross-functional teams to understand how we will implement ServiceNow solutions
• Participate in ServiceNow Pre-Sales Training as required and ensure appropriate certifications are achieved

Participate in joint account planning sessions, and help build the future roadmap for clients

Responsible for turning business requirements into a Rough Order of Magnitude (ROM) and Statement of Work (SOW)MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

Qualifications:

Ideal candidates are people who have experience successfully deploying ServiceNow and have a strong foundational understanding of ServiceNow ITSM, ITAM, ITOM and the ServiceNow Platform Suite.

• 3+ years of experience in the ServiceNow ecosystem with a proven Partner Management track record
• Strong business acumen with the ability to understand business strategy, operational processes, challenges, and capabilities.
• Demonstrated ability to influence technical decisions, providing options with pros, cons, and risks around all key design and technical decisions.
• Solid communication skills with the ability to present verbally and in writing and articulate clearly with confidence to both business and technical audiences.
• The ability to listen carefully and speak intelligently so you are heard.

This Canadian IT services provider specializes in end-to-end infrastructure solutions, including workplace services, IT asset management, and enterprise service desk support. With a focus on helping large enterprises manage and modernize their IT operations, it delivers customized technology services that enhance efficiency and scalability.

Great opportunity to work at an incredible organisation