Director - G&A Applications (Finance, Legal, ServiceNow, etc)

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We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What To Know

• Commvault does not conduct interviews by email or text.
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If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

The opportunity...

We are seeking an experienced and strategic Director - G&A Applications to lead the development, implementation, and optimization of enterprise platforms supporting our corporate functions. This role will drive technology strategy and delivery across key areas such as Customer Portals, Legal Systems, Document Management, ServiceNow, and other cross-functional tools supporting G&A operations.

The ideal candidate is a cross-functional leader who thrives at the intersection of business and technology, capable of delivering scalable solutions that enhance efficiency, user experience, compliance, and data-driven decision-making across the enterprise.

Key Responsibilities

What You'll Do...

• Develop and execute a multi-year technology roadmap for G&A systems aligned with organizational goals.
• Partner with Legal, Compliance, Finance, HR, IT Operations, and Customer Experience teams to understand business requirements and translate them into scalable solutions.
• Drive platform consolidation, rationalization, and integration efforts to streamline systems and reduce redundancy.
• Oversee design, development, and support of customer-facing portals, ensuring secure, intuitive, and high-performance platforms.
• Collaborate with customer support and engineering teams to integrate case management, self-service, and knowledge base functionalities.
• Own the strategy and lifecycle of legal tech systems, including matter management, e-discovery, contract lifecycle management (CLM), and legal hold.
• Partner with Legal to ensure systems support evolving regulatory and compliance requirements.
• Manage document and content management platforms (e.g., iManage, SharePoint, Box), driving best practices for information governance, access control, retention, and searchability.
• Promote adoption of standardized tools and workflows across legal and G&A teams.
• Lead the ServiceNow strategy for ITSM, HRSD, Legal Service Delivery, and other modules to automate internal workflows and enhance employee experience.
• Oversee configuration, development, and support teams to ensure timely delivery of enhancements and maintenance.
• Lead cross-functional program delivery for G&A technology initiatives.
• Manage vendor relationships, contracts, and performance for third-party platforms and implementation partners.
• Ensure compliance with enterprise security, privacy, and data protection standards.
• Build and lead a high-performance team of product owners, analysts, and technologists.
• Foster a culture of innovation, collaboration, and continuous improvement.

Who You Are...

Essential Skills & Experience

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (Master’s preferred).
• 10+ years of progressive experience in enterprise application leadership roles, with 3+ years in a senior management or director-level capacity.
• Proven experience managing legal tech, document management systems, and customer portal technologies.
• Deep expertise in ServiceNow platform, including HR, legal, and ITSM modules.
• Strong understanding of security, compliance, and risk as it relates to corporate systems and customer-facing tools.
• Excellent stakeholder management and communication skills.
• Experience with Agile or hybrid SDLC methodologies.

Preferred Skills & Experience

• Experience in SaaS, tech, or regulated industries (e.g., financial services, healthcare).
• Familiarity with tools such as Ironclad, iManage, DocuSign CLM, Salesforce Experience Cloud, or similar.
• Certifications in ITIL, PMP, or ServiceNow are a plus.

Ready to #makeyourmark at Commvault? Apply now!

Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.

US Pay Range

$166,345—$244,950 USD

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

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