Chief ServiceNow Architect

Job Description:

• The Senior Software Engineer will have expertise in ServiceNow development and a strong understanding of modern engineering practices, specifically to design and develop scalable solutions.
• This role is ideal for someone who is proficient across the ServiceNow platform, including custom application development, scripting, and integration with other enterprise systems.
• The successful candidate will also bring awareness of engineering tools and practices that support broader automation efforts in an agile ecosystem.

Key Responsibilities:

• Design and develop maintainable solutions across multiple ServiceNow products and modules.
• Build and manage custom applications, scripted REST APIs within ServiceNow, ensuring seamless interoperability.
• Collaborate with stakeholders to understand business challenges and deliver effective solutions.
• Contribute to Agile ceremonies, including refinement and retrospectives.
• Provide technical leadership and mentorship to junior developers and peers.
• Monitor and support deployed solutions, ensuring performance and reliability.

Required Skills & Qualifications:

• Proven experience as a Senior ServiceNow Developer with broad platform knowledge, focusing on scalability and maintainability.
• Strong proficiency in custom application development, scripted REST APIs, Business Rules, UI Policies, Flow Designer, and IntegrationHub.
• Familiarity with ServiceNow's Common Service Data Model (CSDM) and ITSM best practices, emphasizing data integrity.
• Experience managing code releases and deployments using automated pipelines.
• Solid understanding of Agile development methodologies and DevOps principles.
• Awareness of AWS engineering practices and ability to collaborate with cloud-native teams.
• Proficiency in Python for scripting tasks is a strong plus.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and collaboration abilities.
• Bachelor's degree in a related discipline and 4 years' experience in a related field.