ServiceNow Solutions Leader

Imagine being part of a dynamic team that drives results in an inclusive and high-performing environment. Main Responsibilities:

• Create, maintain and communicate the Enterprise ServiceNow architecture and best practices to ensure seamless delivery
• Provide thought leadership and technical vision for the platform to drive business outcomes
• Connect stakeholders, 3rd party vendors and technology partners to achieve strategic objectives
• Envision and enable a mid and long-term ServiceNow capabilities strategy outside of ITSM/ITOM to fuel growth

Key Requirements include:

• Profound knowledge of ServiceNow best practices to optimize solutions
• A deep understanding of the Agile approach to streamline projects
• Expertise in industry and best practice knowledge (ITIL) to inform decision-making
• 7+ years of experience in enterprise IT implementations to drive success
• 5+ years of experience with IT architecture, database architecture and relational databases to inform infrastructure decisions
• 7+ years of experience in implementing ServiceNow or SaaS platforms to drive adoption
• ServiceNow Certified Master Architect preferred to demonstrate expertise

This role offers:

• Diversity, Equity, Inclusion & Allyship to foster a culture of belonging
• Accessibility and Workplace Accommodations to support employee well-being
• Upskilling through online courses, cross-functional development opportunities and tuition assistance to grow professionally
• Competitive Rewards program to recognize and reward employees
• Community Engagement to give back to the community

Work arrangements: Hybrid