ServiceNow Developer/Admin

Responsibilities:

• Hands on management, configuration, operation, and support of MariaDB databases in support of self-hosted ServiceNow environments.
• Develop technical solutions, implement them, and perform appropriate testing.
• Work with senior leadership and a team with a variety of subject matter expertise on the criteria and configuration required for ServiceNow MariaDB to operate effectively and efficiently.
• Intermediate to senior level knowledge of ServiceNow and MariaDB is required.
• A fundamental understanding of relational databases.
• Ideal candidate must be self-motivated with a proven track record and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
• Experienced in operating REHL servers and working as a system administrator.
• Strong communication, presentation, and writing skills.
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Understands technical and functional design requirements related to ServiceNow and MariaDB.
• Understand load balancing and network performance as it related to database queries.
• Participate in development of system documentation and technical reports.
• Participate in Agile ceremonies and backlog refinement.
• Requires on site (Chantilly, VA) work location 5 days a week to be in proximity to self-hosted ServiceNow instances and environment.

Qualifications:

Required:

• 12+ Years of relevant experience (bachelor's degree in relevant field may be substituted for 5 years of relevant experience).
• Advanced experience with ServiceNow implementations including managing and operating MariaDB in a clustered environment.
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
• Active DoD secret clearance.

At least one of the following certifications:

Certified ServiceNow Developer

Certified ServiceNow Administrator

Certified Implementation Specialist (ITSM, CSM, or similar)