Chief ServiceNow Solution Designer

ServiceNow Architecture Lead

We are seeking an experienced professional to lead the overall architecture design and development of ServiceNow implementations. The ideal candidate will have a strong background in translating complex business requirements into technical designs and solutions using ServiceNow.

• Key Responsibilities:
• Translate complex business requirements into technical designs and solutions using ServiceNow.
• Lead the overall architecture design and development of ServiceNow implementations, ensuring alignment with business objectives and best practices.
• Provide technical expertise and guidance to the ServiceNow development team.
• Stay current with ServiceNow products, features, and industry trends to drive innovation.
• Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.
• Serve as the lead point of contact for clients on all matters related to ServiceNow implementation and strategy.
• Direct and monitor all aspects of the ServiceNow implementation.
• Responsible for quality assurance for all ServiceNow projects.
• Conduct reviews of functionality developed by ServiceNow development team and perform testing.
• Ensure the security, scalability, and maintainability of ServiceNow solutions.
• Requirements:
• Able to obtain Public Trust Clearance.
• Bachelor's degree is required.
• Minimum SEVEN years of ServiceNow experience supported by ServiceNow certifications (e.g., CSA, CIS, CAD) and experience serving in an Architect and/or Project Management role.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Excellent verbal and written communication skills.
• Expertise implementing multiple ServiceNow modules, preferably ITSM, ITOM, IRM, and/or SPM.
• Experience working in an Agile environment.
• Strong analytical, problem-solving skills.
• Ability to work effectively in a team environment.
• Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.
• Desire to learn, grow, and seek increased responsibility.
• Ability to self-direct, prioritize, and manage multiple tasks and demands.
• Preferred Qualifications:
• Agile, SCRUM or SAFe certifications.
• PMP certification.
• Experience in driving business development activities and leading all aspects of winning federal proposals, with proven ability to generate new wins and revenue for your company.
• Prior managerial experience in leading and supporting a remote workforce. What We Offer

We offer a comprehensive benefits package that includes competitive compensation, medical, dental, and vision insurance, personal and family sick time, company paid holidays, position may be eligible for discretionary variable incentive bonus, parental leave and adoption assistance, 401(k) retirement plan, basic life and supplemental life, health savings account, dental/vision and dependent care flexible spending accounts, short-term and long-term disability, student loan pay down, tuition reimbursement, personal development and learning opportunities, employee referral program, corporate sponsored events and community outreach, emergency back-up childcare program, and mobility stipend.