Jr ServiceNow Asset Management Analyst

Would you like to work for a software solutions company that has grown in triple digits in the last 5 years? If you answered Yes, then we need to talk....

We are looking for an Jr ServiceNow Asset Management Analyst who be part of a close-knit, high performing team. We are committed to creating an environment where all employees are valued and respected. This position offers a very competitive compensation and benefits package

Job Title :: Jr ServiceNow Asset Management Analyst

Job Type :: IT01

Job Location :: Westerville OH

Position Description ::

• Ensure adherence to enterprise asset management policies, procedures, and controls throughout the lifecycle of hardware and software assets.
• Support execution and evidence collection for IT and security controls; track and report on compliance across hardware and software asset inventories.
• Monitor and report on key performance indicators (KPIs) and key risk indicators (KRIs) to ensure threshold adherence and continual improvement.
• Act as a product team member for HAM Pro and SAM Pro within ServiceNow, contributing to backlog refinement, enhancement requests, user stories, and incident resolution and testing of new functionality.
• Monitor daily asset management operations, ensuring execution aligns with defined procedures, and act as a point of escalation for exceptions.
• Support organizational change management efforts by guiding stakeholders through new processes, onboarding new software/hardware products, and facilitating communication and training.
• Manage and execute on hardware and software asset management processes.
• Serve as a liaison between requesters, procurement, deployment teams, support functions, and compliance to ensure seamless lifecycle transitions—from request to disposal.
• Provide evidence, participate in walkthroughs, and support findings remediation for internal and external audits.
• Help the organization meet evolving audit and compliance expectations while concurrently maturing program capabilities.

Qualifications:

Required:

• 3+ years of experience in IT Asset Management, Configuration Management, or a related IT governance or operations role.
• Proven experience with ServiceNow (particularly CMDB, HAM Pro, SAM Pro modules).
• Strong understanding of ITAM lifecycle processes (procurement, deployment, inventory, support, disposal).
• Familiarity with regulatory and audit requirements impacting asset and configuration data management (e.g., FFIEC, SOX, internal controls).
• Demonstrated experience in translating operational needs into system requirements and enhancements.
• Experience supporting or participating in audits and control testing.
• Ability to develop and maintain documentation, reports, and process artifacts.
• Strong communication, coordination, and stakeholder engagement skills.

Preferred:

• ITIL, CSAM, or HAM/SAM certifications.
• Experience in a financial services or regulated industry environment.
• Background supporting change management or organizational adoption efforts.

About AgreeYa: AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, CPG, and others. Please visit us at www.agreeya.com for more information.

Job Type: Contract

Pay: $70,000.00 - $75,000.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Do you have years of experiences in ServiceNow Asset Management Analyst?
• Do you have understanding of ITAM lifecycle processes?
• Are you comfortable to come down for an inperson interview ?
• Apply if you are comfortable to work onsite from the client location?

Work Location: In person