ServiceNow Platform Lead

Job Title: ServiceNow Platform Lead

Location: Remote

Job Type: Full-time

We are seeking a highly skilled ServiceNow Platform Lead to manage a team of developers, ensuring high-quality platform services for clients. The ideal candidate will have in-depth expertise in ServiceNow (ITSM, ITAM, ITOM) and strong leadership skills in an Agile environment.

Key Responsibilities:

• Lead a team of developers in delivering incident resolution, requests, and enhancements.
• Act as the primary escalation point for platform issues.
• Ensure adherence to ServiceNow best practices (code/no-code).
• Conduct peer reviews, sprint planning, and story estimation.
• Demonstrate solutions to stakeholders and business process owners.
• Manage upgrades, clones, and platform maintenance.

Required Skills & Qualifications:

Certifications: ServiceNow CAD & CSA (Mandatory)

5+ years of ServiceNow development & leadership experience

Expertise in ITSM, ITAM, ITOM, ITBM, CSM, or HRSD

Strong JavaScript (client/server-side) & Agile/ITIL knowledge

Excellent communication, leadership, and problem-solving skills

Why Choose This Opportunity?

• Shape a growing ServiceNow team.
• Work with global clients & innovative solutions.
• Career growth & continuous learning.