Senior ServiceNow Platform Developer Manager

• *Job Title:** ServiceNow Team Leader
• *Location:** Remote
• *Job Type:** Full-time
• *Job Summary:

We are seeking a skilled ServiceNow Team Lead to oversee a team of developers, ensuring high-quality platform services for clients. The ideal candidate will have deep expertise in ServiceNow (ITSM, ITAM, ITOM) and strong leadership skills in an Agile environment.

• *Key Responsibilities:
• Lead a team of developers in delivering incident resolution, requests, and enhancements
• Act as the primary escalation point for platform issues
• Ensure adherence to ServiceNow best practices (code/no-code)
• Conduct peer reviews, sprint planning, and story estimation
• Demo solutions to stakeholders and business process owners
• Manage upgrades, clones, and platform maintenance
• *Required Skills & Qualifications:**

Certifications: ServiceNow CAD & CSA (Mandatory)

5+ years of ServiceNow development & leadership experience

Expertise in ITSM, ITAM, ITOM, ITBM, CSM, or HRSD

Strong JavaScript (client/server-side) & Agile/ITIL knowledge

Excellent communication, leadership, and problem-solving skills

• *Why Work with Us?**
• Opportunity to shape a growing ServiceNow team
• Work with global clients & innovative solutions
• Career growth & continuous learning