ServiceNow Platform Solutions Manager

Job Title: ServiceNow Team Leader

Location: Remote

Job Type: Full-time

Job Summary:

We are seeking a seasoned ServiceNow professional to lead our development team, ensuring high-quality platform services for clients.

Key Responsibilities:

• Oversee a team of developers in delivering incident resolution, requests, and enhancements
• Act as the primary escalation point for platform issues
• Ensure adherence to ServiceNow best practices (code/no-code)
• Conduct peer reviews, sprint planning, and story estimation
• Demonstrate solutions to stakeholders and business process owners
• Manage upgrades, clones, and platform maintenance

Required Skills & Qualifications:

Certifications: ServiceNow CAD & CSA (Mandatory)

5+ years of ServiceNow development & leadership experience

Expertise in ITSM, ITAM, ITOM, ITBM, CSM, or HRSD

Strong JavaScript (client/server-side) & Agile/ITIL knowledge

Excellent communication, leadership, and problem-solving skills

Why Choose This Opportunity?

• Chance to shape a growing ServiceNow team
• Work with global clients & innovative solutions
• Career growth & continuous learning