ServiceNow Platform Development Manager

ServiceNow Team Leader

Remote Work Available

Full-time Opportunity Job Description

We are seeking an experienced team lead to manage a group of developers, delivering high-quality ServiceNow platform services for clients. The ideal candidate will have a proven track record in leading teams and ensuring adherence to best practices.

• Lead a team in delivering incident resolution, requests, and enhancements.
• Serve as the primary escalation point for platform issues.
• Ensure adherence to ServiceNow best practices (code/no-code).
• Conduct peer reviews, sprint planning, and story estimation.
• Demonstrate solutions to stakeholders and business process owners.
• Manage upgrades, clones, and platform maintenance. Required Skills & Qualifications
• Certifications: ServiceNow CAD & CSA (Mandatory)
• 5+ years of ServiceNow development & leadership experience.
• Expertise in ITSM, ITAM, ITOM, ITBM, CSM, or HRSD.
• Strong JavaScript (client/server-side) & Agile/ITIL knowledge.
• Excellent communication, leadership, and problem-solving skills. Benefits
• Shape a growing ServiceNow team.
• Work with global clients & innovative solutions.
• Continuous learning opportunities.