Senior ServiceNow Platform Director

beBeeLeadership
Surat, Gujarat, IndiaPosted 4 days ago
ServiceNow Team Leader Position
Job Title: ServiceNow Team Leader
Location: Remote
Job Type: Full-time
Job Summary:
Our organization is seeking a seasoned ServiceNow professional to lead our team of developers, guaranteeing high-quality platform services for clients. The ideal candidate will have extensive expertise in ServiceNow (ITSM, ITAM, ITOM) and strong leadership skills in an Agile environment.
Key Responsibilities:
- Lead a team of developers in delivering incident resolution, requests, and enhancements
- Act as the primary escalation point for platform issues
- Ensure adherence to ServiceNow best practices (code/no-code)
- Conduct peer reviews, sprint planning, and story estimation
- Demonstrate solutions to stakeholders and business process owners
- Manage upgrades, clones, and platform maintenance
Required Skills & Qualifications:
Certifications: ServiceNow CAD & CSA (Mandatory)
5+ years of ServiceNow development & leadership experience
Expertise in ITSM, ITAM, ITOM, ITBM, CSM, or HRSD
Strong JavaScript (client/server-side) & Agile/ITIL knowledge
Excellent communication, leadership, and problem-solving skills
Why Join Us?
- Opportunity to shape a growing ServiceNow team
- Work with global clients & innovative solutions
- Career growth & continuous learning
