Senior ServiceNow Development Lead

ServiceNow Platform Leadership Role

We are seeking a highly skilled ServiceNow leader to manage a team of developers, ensuring high-quality platform services for clients.

• The ideal candidate will have deep expertise in ServiceNow (ITSM, ITAM, ITOM) and strong leadership skills in an Agile environment.
• You will be responsible for leading a team of developers in delivering incident resolution, requests, and enhancements.

The role requires adherence to ServiceNow best practices, including code and no-code solutions.

• Conduct regular peer reviews, sprint planning, and story estimation to ensure efficient project delivery.
• Demonstrate solutions to stakeholders and business process owners to drive understanding and adoption.
• Manage upgrades, clones, and platform maintenance to ensure seamless service provision.

Key Requirements:

• Certifications: ServiceNow CAD & CSA (Mandatory)
• 5+ years of ServiceNow development & leadership experience
• Expertise in ITSM, ITAM, ITOM, ITBM, CSM, or HRSD
• Strong JavaScript (client/server-side) & Agile/ITIL knowledge
• Excellent communication, leadership, and problem-solving skills