Junior IT Service Management Specialist

Transform your career with a new role in IT service management. Join a dynamic team of professionals who share your passion for technology and innovation. Job Summary

As a ServiceNow Junior Administrator/Junior Developer, you will play a key role in the development, configuration, and maintenance of our ServiceNow platform.

This is an excellent opportunity to gain hands-on experience and contribute to enterprise-scale IT service management initiatives. Responsibilities:

• Assist in the configuration and customization of ServiceNow applications.
• Support day-to-day administration tasks such as user management, access controls, and platform maintenance.
• Participate in Agile ceremonies and collaborate with the ServiceNow team to deliver enhancements and bug fixes.
• Develop and maintain catalog items, workflows, business rules, UI policies, and client/server scripts under the guidance of senior developers.
• Help troubleshoot and resolve platform issues and incidents.
• Assist with testing, documentation, and deployment of new features and updates. Requirements:
• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent work experience).
• 1–3 years of experience in IT support, system administration, or application development.
• Exposure to ServiceNow through coursework, internships, or hands-on experience.
• Familiarity with ITIL concepts and service management processes.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and grow in a fast-paced, collaborative environment.
• Excellent communication and documentation skills. Benefits:

Our comprehensive benefits package includes competitive compensation, flexible working arrangements, and opportunities for professional growth and development.

We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive.

Join our team and discover a rewarding career path that aligns with your passions and interests.