Enterprise Solution Manager, ServiceNow

Job Title: Senior Associate, ServiceNow

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally.

We are seeking a Sr. Associate, ServiceNow to join our Consulting practice. This role will be responsible for formulating and defining specifications and modifications for the ServiceNow platform in terms of business needs and applying that to Enterprise organizational objectives.

Responsibilities:

• Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting and maintaining the ServiceNow platform
• Review and provide coding standards for content provided by extended development teams
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution
• Evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution
• Implement modules and other third-party integrations and applications used within the environment to ServiceNow for SecDevOps
• Transform business needs from customers to tangible items within ServiceNow, using existing modules or creating new ones

Qualifications:

• Minimum three years of recent experience managing and maintaining large enterprise systems in complex matrixed organizations, with at least three years of experience directly managing the ServiceNow platform
• Bachelors degree from an accredited college/university or a minimum eight years equivalent work experience
• ServiceNow System Administration Certification and ITIL Certification preferred
• Experience leading various size teams in the delivery of agile-based projects or portions of projects to meet defined requirements
• Ability to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform

Benefits:

KPMG offers a comprehensive compensation and benefits package. We are proud to offer a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.

Our Total Rewards package includes standard work hours and Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off.