Software Engineer, ServiceNow

At American Express, we foster a culture built on innovation, shared leadership behaviors, and a commitment to backing our customers, communities, and colleagues. As part of Team Amex, you'll experience comprehensive support for your holistic well-being and opportunities to learn new skills, develop as a leader, and grow your career.

Your voice and ideas matter, your work makes an impact, and together, you will help define the future of American Express. Job Description

The ServiceNow IRM Engineer will be part of a dynamic and growing team within the GRCT organization at American Express.

You will design scalable and optimal solutions across the Compliance & Risk domains with hands-on configuring in the Service Now platform, leveraging groundbreaking technology to offer the best solution to support business needs.

As a ServiceNow expert, you will use business and technology knowledge to develop and implement business partner strategies on time and within budget. You will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects, and Staff Engineers.

Key Responsibilities:

• Develop and deploy project tasks on time, participating in all aspects of the development life cycle from requirements analysis and design through development, testing, implementation, and documentation.
• Develop technology/implementation design documentation.
• Provide estimates for design, build, test, and implementation tasks.
• Undertake regular build/testing of code and contribute to peer code reviews.
• Assist with updates to implementation specification/implementation documentation.
• Work with agile champions and release train engineers to prepare configurations for production.
• Participate in unit, integration, and user acceptance testing, reviewing test scripts and aligning with testing automation and wider testing strategy.
• Provide inputs to product owners with recommendations to drive towards clean design and shared success.
• Participate in scrum ceremonies and apply agile principles and tools, including Rally.

Minimum Qualifications:

• 3+ years hands-on experience in ServiceNow, including Integrated Risk Management (IRM) solutions/components.
• Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations, and CMDB.
• Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
• Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to senior leaders.
• An understanding of GRC/IRM industry trends.
• Overall 3+ years of software development experience.
• BS or MS degree in Computer Science, Computer Engineering, or other technology subject areas.