ServiceNow Implementation Specialist

Overview

Cayuse Commercial Services (CCS) delivers innovative solutions to business challenges in the technology and business services environment. We offer application development, business process outsourcing, data services, and professional services. Responsibilities

• Implement and configure ServiceNow modules including ITOM, ITSM, APM, and CMDB.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain CMDB, ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members. Qualifications
• 2-5 years of hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Strong knowledge and experience with various modules including ITOM, ITSM, CMDB, and APM.

The ideal candidate will have excellent problem-solving skills, a detail-oriented mindset, and effective communication and stakeholder engagement skills.