Senior Associate, ServiceNow

Business Title: Senior Associate, ServiceNow

We are seeking a Senior Associate to join our Consulting practice. The ideal candidate will have experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform. Job Description

• Formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and apply that to Enterprise organizational objectives.
• Provide coding standards and review of content provided by extended development team to ensure compliance with those standards.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution.
• Evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution.
• Provide subject matter knowledge to the ServiceNow application and ability to implement modules and other third-party integrations and applications used within the environment to ServiceNow for SecDevOps.
• Transform business needs from the customer to tangible items within ServiceNow, from using modules available to the platform or creating new modules and direct and help complete detailed documentation for workflows and services implemented within ServiceNow.