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Location: London - flexible with remote/hybrid working

Rate (PAYE): max £471.67 contract rate, gross (£540.25 inc hol pay) - please note this is PAYE rate, not Umbrella rate and employer deductions are already calculated

We are recruiting for a global consulting company who require 5 ServiceNow Developers for an initial 5 month contract with possible extensions.

It is predominantly remote, with occasional onsite expected in London (this is flexible)

Key Skills:

• 4+ years of experience in ServiceNow development.
• Proven track record of Custom App Development on ServiceNow.
• Hands-on experience with ITSM and CSM modules.
• Strong knowledge of custom integrations, including scripting and external system communication.
• Deep understanding of Flow Designer, Workflows, and Flow Actions.
• Experience working with UI Builder and building Configurable Workspaces.
• Proficiency in creating and managing dashboards, Performance Analytics indicators, and reports.
• Experience using Automated Test Framework (ATF) to automate regression testing.
• Nice-to-Have: Familiarity with CI/CD pipelines in ServiceNow environments for release management (e.g., using Git, Jenkins, or ServiceNow DevOps).
• ServiceNow certifications such as CSA, CAD, CIS-ITSM, or CSM.

Responsibilities:

• Design, develop, and implement custom applications on the ServiceNow platform.
• Build and support solutions using ITSM and Customer Service Management (CSM) modules.
• Develop and maintain custom integrations using REST/SOAP APIs, Scripted APIs, and IntegrationHub.
• Leverage Flow Designer and Workflows to automate business processes.
• Write and optimize server-side and client-side scripts (Business Rules, Script Includes, UI Policies, etc.).
• Create and configure Configurable Workspaces and experiences using UI Builder.
• Design and implement Performance Analytics dashboards and real-time reports.
• Utilize Automated Test Framework (ATF) to build test cases and ensure release quality.
• Collaborate with stakeholders to gather requirements and deliver solutions in an Agile environment.
• Troubleshoot platform issues and participate in production support.

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