ServiceNow Solution Architect

Job Description:

You will lead the scoping, design, development and implementation of world-class ServiceNow based solutions across client projects.

As a ServiceNow Solution Architect, you will work closely with engagement leads, project managers, business analysts, developers and testers to guide the design through to implementation and beyond.

Key Responsibilities:

• Lead technical delivery of projects based on the ServiceNow platform
• Define technical solutions at an architectural and design level of detail
• Provide technical leadership and mentoring to junior architects and offshore/onshore development teams
• Deliver compelling solution demonstrations across the ServiceNow platform
• Design and deliver technical integrations between ServiceNow, client IT and business services
• Assist development teams in resolving complex technical issues through all stages of the project lifecycle
• Continuously grow knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources
• Establish deep and lasting relationships with clients and team members to enhance the reputation of DXC as an advisor of choice
• Build constructive, working relationships with DXC's global network of ServiceNow resources
• Contribute to the development of DXC's ServiceNow based product roadmap
• Ensure project delivery teams comply with DXC solution architecture standards and frameworks

Requirements:

• Proven experience in consulting / professional services and technical delivery
• A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 2 product suites
• Certified in ITIL Foundation (v3 or v4)
• Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Deep understanding of key technologies relevant to ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience with delivering solutions in complex client environments
• Understanding of common business analysis techniques and approaches
• Experience of agile and traditional software and project methodologies
• Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach
• Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations
• Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals
• Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities
• Fluent German and English language skills - verbal and in writing