Senior Application Specialist - ServiceNow

We are currently seeking a highly skilled and experienced ServiceNow Developer to join our team on an initial 5 month contract with possible extensions.

The successful candidate will have extensive experience in designing, developing and implementing custom applications on the ServiceNow platform.

Key responsibilities include:

• Designing and building solutions using ITSM and Customer Service Management (CSM) modules.
• Developing and maintaining custom integrations using REST/SOAP APIs, Scripted APIs and IntegrationHub.
• Leveraging Flow Designer and Workflows to automate business processes.
• Writing and optimizing server-side and client-side scripts.
• Creating and configuring Configurable Workspaces and experiences.
• Designing and implementing Performance Analytics dashboards and real-time reports.
• Utilizing Automated Test Framework (ATF) to build test cases and ensure release quality.
• Collaborating with stakeholders to gather requirements and deliver solutions.

This is a fantastic opportunity for an experienced ServiceNow Developer to work with a global consulting company and contribute to delivering innovative solutions.

Requirements:

• 4+ years of experience in ServiceNow development.
• Proven track record of Custom App Development on ServiceNow.
• Hands-on experience with ITSM and CSM modules.
• Strong knowledge of custom integrations, including scripting and external system communication.
• Deep understanding of Flow Designer, Workflows and Flow Actions.
• Experience working with UI Builder and building Configurable Workspaces.
• Proficiency in creating and managing dashboards, Performance Analytics indicators and reports.
• Experience using Automated Test Framework (ATF) to automate regression testing.

Nice-to-Have:

• Familiarity with CI/CD pipelines in ServiceNow environments for release management.
• ServiceNow certifications such as CSA, CAD or CIS-ITSM.

About this role:

• Predominantly remote with occasional onsite expected in London.
• Flexible working arrangements.
• Ongoing training and professional development opportunities.