ServiceNow Application Specialist

Role Overview:

We are seeking an experienced professional to join our team as a ServiceNow Developer.

• The ideal candidate will possess 4+ years of experience in ServiceNow development, with a proven track record of Custom App Development on the platform.

This role involves designing, developing, and implementing custom applications on the ServiceNow platform. The successful candidate will have hands-on experience with ITSM and CSM modules, as well as strong knowledge of custom integrations, including scripting and external system communication.

About this Role:

• Design, develop, and implement custom applications on the ServiceNow platform.
• Build and support solutions using ITSM and Customer Service Management (CSM) modules.
• Leverage Flow Designer and Workflows to automate business processes.
• Create and configure Configurable Workspaces and experiences using UI Builder.
• Develop and maintain custom integrations using REST/SOAP APIs, Scripted APIs, and IntegrationHub.

Requirements:

• Strong understanding of Flow Designer, Workflows, and Flow Actions.
• Experience working with UI Builder and building Configurable Workspaces.
• Proficiency in creating and managing dashboards, Performance Analytics indicators, and reports.
• Experience using Automated Test Framework (ATF) to automate regression testing.

Bonus Requirements:

• Familiarity with CI/CD pipelines in ServiceNow environments for release management (e.g., using Git, Jenkins, or ServiceNow DevOps).
• ServiceNow certifications such as CSA, CAD, CIS-ITSM, or CSM.

Key Skills:

• Expertise in ServiceNow platform and tools.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Able to work independently and as part of a team.

Job Details:

• This is an initial 5-month contract with possible extensions.
• The role is predominantly remote, with occasional onsite expected in London (this is flexible).