ServiceNow Senior Technical Implementation Specialist

Job Summary Senior Technical Consultant

We are seeking a highly skilled Senior Technical Consultant to join our team. As a key member of our technical consulting team, you will be responsible for delivering high-quality consulting services to clients.

Key Responsibilities:

• Develop custom software solutions using best-practice web programming techniques
• Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
• Prepare technical documentation as specified in customer contracts
• Provide value-based assessments and workshops to help clients maximize business results from ServiceNow software
• Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as required
• Deliver measurable results within the appropriate timeline resulting in positive client feedback
• Perform code review of peers as needed
• Work independently and actively support other Technical Consultants as mentor and team lead
• Lead sessions in implementation practices

Requirements:

• 3+ years as a Servicenow developer
• 1+year(s) in a consulting role, delivering software implementations preferable
• 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
• Working proficiency in the following skills are encouraged:
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Practical knowledge or experience with Operating Systems (Linux, Windows)
• Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
• Knowledge of relational databases (MySQL, MSSQL, Oracle)
• Experience in multiple application architectures and supporting technologies
• Strong consultative skills with software service delivery to lead clients in improving their processes and organizational models
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
• Thorough working knowledge in IT Operations Management or IT Service Management is critical

Benefits:

• Quarterly bonus opportunities for billable employees
• Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
• Professional Development through training and advancement opportunities
• Work from home
• Annual Conference
• Wellness Programs

Equal Employment Opportunity Employer

Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.