ServiceNow Solutions Architect

Defra's natural environment, food and farming industry, and rural economy play a vital role in people's daily lives. The Digital, Data, Technology and Security (DDTS) team is responsible for digital solutions across the Defra Group.

We have around 1,000 colleagues working together to drive innovation and make it easier for people to interact with Defra.

The ServiceNow Development Manager bridges business needs and technical solutions, ensuring effective utilization of the ServiceNow platform to drive business value. You will be at the heart of driving business value to Defra through the delivery of capabilities and services delivered through the ServiceNow platform.

You will join the highly motivated and professional Service Tooling team at a time when business demand on the ServiceNow platform is increasing, managing development activity across multiple ServiceNow Capabilities such as ITSM, ITAM, SPM, CSM, WSD, HRSD, and BCM.

The ServiceNow Development Manager oversees the development, implementation, and maintenance of ServiceNow solutions within an organisation. They are responsible for managing a team of developers and system administrators, ensuring projects are delivered on time and aligning development efforts with strategic goals. Additional responsibilities involve stakeholder management, strategic planning, promoting best practices, and driving continuous improvement of the ServiceNow platform.

This post requires Security Check (SC) clearance. To gain SC clearance, all applicants must have been a UK resident for a minimum of 5 years.

The successful candidate will work closely with the ServiceNow team to deliver high-quality solutions and improve the overall performance of the platform.