Senior ServiceNow Platform Expert

We are seeking a highly skilled ServiceNow Technical Consultant to join our team. Job Description:

As a key member of our delivery team, you will be responsible for developing, designing and delivering technical solutions on the ServiceNow platform. You will work closely with clients to understand their business needs and develop tailored solutions that meet their requirements.

• Deliver high-quality consulting services to install, configure and integrate software products from ServiceNow.
• Develop custom software solutions as required through scripting and software development.
• Prepare technical documentation as specified in customer contracts and as internally required.
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.
• Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts.
• Troubleshoot basic configuration/script issues.
• Attend requirements review and validation sessions as required.
• Deliver measurable results within the appropriate timeline resulting in positive customer feedback.
• Perform code review of peers as needed.
• Work independently and actively support other Technical Consultants as mentor and team lead.

Required Skills/Qualifications:

• 3+ years of experience as a ServiceNow developer.
• 1+ year(s) of experience in a consulting role, delivering software implementations preferable.
• 3rd Party Integrations Development (REST, SOAP, MID Servers or other additional products).
• Working proficiency in Web service proficiency (REST, SOAP), XML and JSON knowledge.
• Practical knowledge or experience with Operating Systems (Linux, Windows).
• Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports.
• Knowledge of relational databases (MySQL, MSSQL, Oracle).
• Experience in multiple application architectures and supporting technologies.
• Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models.
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies.
• Thorough working knowledge in IT Operations Management or IT Service Management is critical.

What We Offer:

• Quarterly bonus opportunities for billable employees.
• Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements.
• Professional Development through training and advancement opportunities.
• Work from home.
• Annual Conference.
• Wellness Programs.
• EEO Employer.