ServiceNow Development Leader

Defra is responsible for safeguarding the natural environment, supporting the food and farming industry, and sustaining a thriving rural economy. This broad remit means Defra plays a major role in people's day-to-day life, from the food they eat and the air they breathe to the water they drink.

The trusted team for digital across the entire Defra Group is Digital, Data, Technology and Security (DDTS). With around 1,000 colleagues across DDTS, our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you.

We will create a great place for living and a green and healthy future for all together. The ServiceNow Development Manager acts as a bridge between business needs and technical solutions, ensuring the effective utilization of the ServiceNow platform to drive business value. You will be at the heart of driving business value to Defra through the delivery of capabilities and services delivered through the ServiceNow platform.

You will join the highly motivated and professional Service Tooling team at a time when business demand on the ServiceNow platform is increasing, managing development activity across multiple ServiceNow Capabilities such as ITSM, ITAM, SPM, CSM, WSD, HRSD, and BCM.

The ServiceNow Development Manager oversees the development, implementation, and maintenance of ServiceNow solutions within an organisation. They are responsible for managing a team of developers and system administrators, ensuring projects are delivered on time and within budget, and aligning development efforts with strategic goals. Additional responsibilities involve stakeholder management, strategic planning, promoting best practices, and driving continuous improvement of the ServiceNow platform.

Please note that this post requires a Security Check clearance. To gain clearance, applicants must have been a UK resident for a minimum of 5 years.

Check out the video below to hear more from one of our colleagues in the ServiceNow team