Servicenow (remote)

Job Title: Servicenow (remote)

Contract roe

Certs needed: CSA, CSM and SOM accreditation.

Scope:

Key Skills/Responsibilities:

• Configure and implement ServiceNow SOM features including:
• Product Models, Bundles, and Configuration Rules
• Sales Agreements with entitlements, terms, and renewals
• Price Lists with dynamic pricing strategies and version control
• Design and implement FSM integration to ensure alignment between service offerings and field service execution.
• Collaborate with Stakeholders/BPCs to refine requirements into scalable SOM and FSM configurations.
• Develop and maintain flows, scripts, and custom logic to support SOM-FSM interactions.
• Ensure accurate mapping of products and services to field tasks, resources, and SLAs.
• Support testing, deployment, and post-go-live stabilization for SOM and FSM features.
• Troubleshoot and resolve issues related to SOM-FSM data models and workflows.
• Stay current with ServiceNow platform updates, especially SOM and FSM enhancements.

Thanks

Sarita

TEK-STAR Corporation

Email: Sarita@tekstarusa.com

Job Type: Contract

Work Location: Remote